FAQ
Straight answers, the same ones Alex gives in chat.
Buying
Our stock updates every hour from our dealer system, so the status on each car page is current: Available, In transit or Sold. Want to be sure before you drive over? Message us and you'll get an answer straight away.
Compliance, 6 months rego and CTP. Stamp duty is extra.
No, we don't take trade-ins.
Unit 6, 179-183 Woodpark Rd, Smithfield NSW 2164. By car it's 10 minutes from Parramatta via the Cumberland Highway. The nearest station is Guildford, and we can pick you up from there if you let us know when you book.
Yes, inspections are by appointment.
Yes. Our inspector checks every car in person in Japan before we buy it, both cars for our stock and cars we order for you. When we order a car for you, you get the inspector's report with photos. This is on top of the Japanese auction sheet.
Yes. We check the kilometres against the Japanese auction sheet, and we keep the auction sheet and import documents on file for every car. Ask and we'll show you.
Each car page lists the key details and features. If something isn't there, like the exact grade, seat layout or options, ask us and we'll check for you.
An oil and filter service before handover.
Every car page has a full photo gallery, and many have a walkaround video. If you want a closer look at something, ask on WhatsApp.
Finance
Australian citizens, permanent residents and most work visa holders. Student visas and the 485 visa aren't accepted. The lender makes the final decision.
Yes, through a licensed finance broker. We don't lend in-house.
Delivery
Yes, Australia-wide. Ask us for a delivery price to your area.
Warranty
Every car from our stock comes with a 5 year Integrity warranty with unlimited kilometres and a $0 claim fee. For cars ordered from Japan, the warranty is an optional extra.
We test the battery's health before sale. The report is available for every hybrid.
Order from Japan
Yes. We can import any car 25 years or older, or a newer model on the SEV register. It usually takes 6 to 8 weeks. Our service fee is fixed and refunded if we don't buy the car.
Yes, as an optional extra. Ask us and we'll quote it for the car you choose.
It depends on the auction price. Freight, port and government charges are at cost. Compliance and our service fee are fixed.